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Customer Service
  • First Time Ordering With FSIP?
  • Customer Service Forms
  • Credit Application(PDF)
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  • Return Policy
Contact FSIP

Available between the hours of 8:00 am to 6:00 pm EST, the FSIP Customer Service staff is ready to assist you.

Ordering Methods

  1. Call in your order at 800-333-1194 or 717-254-FSIP (3747)
  2. Fax in your order at 800-333-9194 or 717-254-3777
  3. Place an order onlien with your credit card or account see our Online Catalog using either your credit card or Purchase order number with an existing account.
Payment Options

        Methods of Payment

  • VISA, Mastercard, or American Express
  • C.O.D.
  • by advance check
  • Credit Account - requires a completed Credit Application

Credit Application
- either click and open this document in your browswer and print or use the right click and save as to your computer and print using Adobe Acrobat Reader program.

VISAMastercardAmerican Express


First time ordering with FSIP? CLICK HERE
Shipping and Delivery
  1. Unless otherwise specified, FSIP ships all packages UPS Ground Standard.
  2. Basically assuming Credit Terms are Net 30, we ship prepaid and add freight to the Invoice.
  3. Shipping Charges are added to C.O.D. amounts
  4. We are able to ship freight collect, assuming a valid UPS or FED X number is provided
  5. Services that can be requested for shipment include: any level of FED X or UPS Service
  6. We can drop ship to your customer

Links to track your shipment:

UPS Tracking in USA

Fedex Tracking in USA


Return Policy


Customer Service Forms
Core Purchase Form
FSIP Credit Application Form
Reman Extra
Repair and Return Form
Warranty Form